All items have FREE SHIPPING  to CANADA & U.S.A.

Payment


Q: How do I make a purchase?

A: It is very simple. Once your item(s) are added to your cart, just simply follow the steps to complete your Purchase. I accept payment by Direct Checkout which gives you the option to purchase with your Credit Card.


Shipping


Q: Where are my item(s) shipped from?

A: All items are shipped using CANADA POST from Calgary, Alberta, Canada.


Q: When will my item(s) be shipped?

A: ALL items are READY to SHIP! Your item(s) will be carefully packaged and dropped off at the post office within 2-3 business days of cleared payment.


Q: Where do you Ship to?

A: Currently, I Ship to the following Countries:

CANADA
UNITED STATES


Q: When will I receive my Order?

A: You will receive your purchase within approximately 14 Business Days. There will also be a tracking number so you can check the delivery status online. All International buyers are responsible for all duties, taxes or customs fees associated with your purchase. Also all International Orders must clear Customs and this can take a few hours up to an additional 2 weeks (or even in some very rare cases 4 - 6 weeks). I apologize for any shipping delays due to Customs but it is out of my control. Also during the busy Holiday Season, your item(s) can be delayed due to weather conditions, flight delays, etc. I also cannot be held responsible for shipping delays due to Post Office strikes, lockouts, negotiations etc. Please allow plenty of time for your purchase(s) to be delivered. If you need your item(s) before a certain date, please Contact Me and I will try my best to accommodate you.



Refunds and Exchanges


LOST OR DAMAGED PARCEL: If your parcel gets lost or damaged in the mail, you will receive a full refund. I will open an investigation with Canada Post and I will contact you for your email address. You will then be contacted by Canada Post and an insurance claim will be filed on my end.

DELIVERY ATTEMPT NOTICE: If you are not home at the time of delivery, you will receive a delivery attempt notice, and you are responsible for picking up your parcel at your local post office. If your parcel does not get picked up, it will be returned to me at my own cost for resale, and you will not be refunded for your purchase.

CUSTOMS FEES: International buyers are responsible for any duties, taxes or customs fees associated with your purchase. If they are not paid, your parcel will be returned to me at my own cost for resale, and I will be unable to refund you for your purchase.

CANCELLED ORDERS: I reserve the right to cancel any Order for any reason prior to Shipping. You will be Contacted by email and issued a full refund.

RETURNS: Every item I sell is made with Quality Materials & Great Love and Care! Although I do not accept Returns, please Contact Me prior to purchase if you have any questions or concerns.

FEEDBACK: I LOVE everything I sell and I'd LOVE to know to you LOVE it too! Thanks to all of my Wonderful Customers over the years, I've received such Excellent Feedback! Please feel free to post your Feedback on Social Media (Twitter/Tumblr/Facebook). I appreciate it!

Thanks!
& Happy Shopping! =) 

- LYNDA BLACK


Additional Policies


Here in my SHOP, I sell ONLY ORIGINAL PAINTINGS. However, I occasionally re-create some of my Paintings on different size canvases. Once a Painting is SOLD, it will NOT be available on the same size canvas again.  


DISCLAIMER:

ALL of my polkadottydolls are handmade and are designed as one-of-a-kind plush art dolls for adults. They are NOT approved as toys for young children. The buttons can become a choking hazard. Buyer assumes all risk and responsibility.

BLOGS / WEBSITES / SOCIAL MEDIA:

I LOVE being featured on BLOGS, WEBSITES & ALL SOCIAL MEDIA (Twitter, Facebook, Pinterest, Instagram, Tumblr etc...). I'd appreciate if you'd like to *tweet* about my SHOP/WEBSITE OR click 'LIKE' on Facebook or any other Social Media website. There are 'links' located on the bottom of the page of each of my Listings here on my Website. Just click 'LIKE'! You are also welcome to use any photos and/or text on your Blog or Website, I just ask that credit is given (including my name and a link that redirects here to my SHOP/WEBSITE). Thank you!

COPYRIGHT INFRINGEMENT:

All items in my Shop are protected under Copyright Law. As stated, All Rights Reserved & Copyright is NOT Transferable with Sale.

Everything I create is an Original and my own concept. I expect that all Copyright Laws be obeyed. Please be advised, I will contact a Lawyer if deemed necessary. Thank you!

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~By purchasing from my Shop, you are agreeing to and will abide by all the terms and conditions stated HERE on my : SHIPPING page.

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polkadottydolls Is A Registered Trademark with CIPO.

Copyright © 2015 LYNDA BLACK
All Rights Reserved.